The Country Operations Manager reports into the Regional Operations Manager and is responsible for driving and achieving successful business results through people.
This role requires the Country Operations Manager to advice, challenge and support the Regional Operations Team. Therewith, the Country Operations Manager shall actively promote, support and facilitate the fulfilment of DNV GL's Purpose, Vision and Values, and shall foster a culture of cooperation across the country.
The Country Operations Manager shall plan, co-ordinate, support, follow-up and improve the activities of the Country in accordance with the framework in the DNV GL strategy, budget, the DNV GL Management System (DMSG). Overall the role includes to plan, deliver, evaluate and improve the service delivery processes; more concretely the responsibility covers the target setting, capacity and competence management and development, audit planning, audit execution, reporting, accreditation management, invoicing, credit collection to our customers. The goal is to achieve customer satisfaction, accreditation and further compliance requirements as well as business performance targets in a consistent and systematic way.
Major areas of responsibility are:
DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business.
We provide certification, supply chain and data management services to customers across a wide range of industries. Combining technical, digital and operational expertise, risk methodology and in-depth industry knowledge, we empower our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.
DNV GL is one of the world’s leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create stakeholder trust across all types of industries.
If you have strong leadership aspirations and are looking for your next move to a digital company, this may be the role for you. Working with colleagues around the globe you will have the opportunity to build a truly international network and be given exposure to many different cultures.