• Group Leader HR Direct

    Location PL-Gdynia
    Requisition ID
    Business Area
    Global Shared Services
    Human Resources
    Location Details
    Position Type
    Permanent employment
  • Local Unit & Position Description

    We are seeking Group Leader HR Direct for our Global Centre HR. The Group Leader HR Direct will be responsible for delivery of day-to-day quality services according to legal and company requirements.



    Key Tasks

    • Leading the team of 3-4 Specialist including staff development, setting goals, performance reviews, and supervisory responsibilities.
    • Ensuring on time knowledge transfer into the HR Direct team
    • Train team members within the HR Direct Team – primarily on the job training
    • Evaluation, design and improvement of processes within HR Direct
    • Acting as a key contact for HR Office and Regional Management
    • Set up performance management and KPIs on deliverables
    • Project team member to evaluate, design and improve processes within HR Direct
    • Approximately 50% of time shall be dedicated to leading others and 50% dedicated to work as the Senior Specialist within the team.

    Position Qualifications

    • Bachelor’s or Master’s degree within HR, Business Administration or related
    • Minimum 5 years of experience within HR Area
    • Experience in SSC/BPO preferably in Customer Support
    • Experience within business process improvement
    • Good at HR IT systems - excellent in the use of Microsoft Office
    • Excellent English skills required – both written and verbal; Additional European language skills will be advantageous

    Characteristics of Successful Employees

    • Positive attitude, customer centric mindset and willingness to go the extra mile to meet organisational goals.
    • A caring and respectful team player aligned with the DNV GL company values
    • Highly motivated with a flexible and adaptable approach to work
    • Excellent communication skills and cultural awareness
    • Ability to foster positive relationships at all levels of the organisation and across multiple locations and countries
    • Able to plan and prioritise own workload and manage conflicting deadlines
    • Attentive to detail and deadlines. Ability to multi-task and prioritize
    • Willing to share knowledge and support others within a team by delivery on-the job training and coaching

    Company & Business Area Description

    DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business.

    We provide classification, technical assurance, software and independent expert advisory services to the maritime, oil & gas, power and renewables industries. We also provide certification, supply chain and data management services to customers across a wide range of industries.


    Combining technical, digital and operational expertise, risk methodology and in-depth industry knowledge, we empower our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.

    With origins stretching back to 1864 and operations in more than 100 countries, our experts are dedicated to helping customers make the world safer, smarter and greener.


    The Global Shared Services (GSS) organization within DNV GL provides high quality, cost effective services and processes within Human Resources, Finance and IT, based on requirements defined by the business areas and Group. GSS also develops central competence for distinct services, projects and development and will support policy, procedures and system implementation on a global, regional, and local level.


    GSS is about bringing a team of true process experts together, going for professional service levels at industry standards, and offering centers of expertise for competence based advisory. We are driven by people’s competence and motivation to help and support the business areas. As a member of the GSS community you act in a professional, multi-cultural, competent and service oriented environment with good possibilities to enhance your personal competencies and expertise, and to build a strong network with colleagues around the world.


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