DNV GL Business Assurance is looking for an experienced CRM (Customer Relationship Management) Systems & Project Manager. This position will focus on analyzing current procedures and problems of existing system infrastructure in our aim to improve process efficiency, worker productivity, and position the business for growth. This person will play a critical role in continuing to drive transformation by developing system solutions that benefit business goals for all six services lines (MSC, Healthcare, Food & Beverage, Product Assurance, Supply Chain Management, and Training).
In additional to the technical acumen needed for the role, this person will identify stakeholders who will be impacted by system changes, understand various levels of authority, consult with management to agree on principles of systems requirements, manage relationships with stakeholders, including managing the operational delivery in Region North America. Collaboration with DNV GL global Business Assurance teams within our international network will also be required.
This position will be responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies. They receive business needs from management, solicit product and enhancement requirements from end users and must be able to convert the requests from both into a workable solution to present to technology staff. Occasionally, this person might work directly with clients, requiring good communication skills, as well as fundamental technical troubleshooting abilities. This position might need to test software or coordinate a testing environment. They may need to work with project managers to implement a solution throughout the company. The CRM Systems & Project Manager positon will be located in our Katy, Texas office (Houston, TX area).
Tasks may include
Demonstrated track record in the following areas
Key Performance Indicators
**Immigration-related benefits (for example, visa sponsorship) are not available for this position**
Opportunities Beyond Business
Our mission is to safeguard life, property and the environment. By joining us, you will work towards our meaningful vision: to make a global impact for a safe and sustainable future. DNV GL offers a congenial working environment, competitive salaries, and an exceptional benefits package.
DNV GL is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. For more information about your rights under the law, see:http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Local employment conditions apply.
Please visit our website at www.dnvgl.com
DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business.
We provide classification, technical assurance, software and independent expert advisory services to the maritime, oil & gas, power and renewables industries. We also provide certification, supply chain and data management services to customers across a wide range of industries.
Combining technical, digital and operational expertise, risk methodology and in-depth industry knowledge, we empower our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.
With origins stretching back to 1864 and operations in more than 100 countries, our experts are dedicated to helping customers make the world safer, smarter and greener.
DNV GL is one of the world’s leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create stakeholder trust across all types of industries.