• Technical Assistant

    Location US-CA-San Diego
    Requisition ID
    2018-11376
    Business Area
    Energy
    Category/Discipline
    Technical Support
    Position Type
    Permanent employment
  • Local Unit & Position Description

    DNV GL – Energy's Sustainable Energy Use – PDI group is seeking a Technical Assistant to be responsible for the quality control review of projects, pre- and post-installation for residential customers in Southern California. The program focuses on residential HVAC systems to improve performance and to insure quality installation of new systems. This position requires a professional individual who is comfortable communicating with customers of all types. This position is based out of our San Diego, CA office.

     

    Tasks May Include

    • Accurate data entry and tracking of project forms, requests and supporting documentation
    • Fielding and logging customers and contractors calls
    • Scheduling field auditors and customer appointments
    • Creating and updating electronic forms and spreadsheets
    • Conduct site inspections (i.e. ladder climbing for roof access, etc.)
    • Accurate completion of all documentation
    • General project management support
    • Staff public events

    Position Qualifications

    Position Qualifications

    • Associate’s degree required, Bachelor’s degree preferred
    • Minimum 2 years of experience in administrative services, project coordination, energy efficiency or field support
    • Working knowledge of office administration, residential building science, HVAC or construction trades required
    • Familiar with the local energy market and industry standards, trends, and technologies
    • Knowledge of Energy codes and standards (IECC, ASHRAE, etc.)
    • Proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook), scheduling and project tracking systems
    • Ability to conduct site inspections (i.e. ladder climbing for roof access, etc.)
    • Ability to work well under pressure in time-critical situations and be productive and self- motivated during slow periods
    • Communicates with impact, authenticity and empathy
    • Proactively seeks to identify real customer needs and manages customer expectations accordingly
    • A positive, collaborative and team-oriented attitude
    • Excellent customer service skills, phone, organization and grammar skills are essential
    • Willingness and ability to travel, up to 25% of the time (limited out of state traveling)
    • Reliable transportation required, must be able to meet the requirements to drive for company business
    • Strong written and verbal English communication skills
    • We conduct pre-employment drug and background screening

    **Immigration-related benefits (for example, visa sponsorship) are not available for this position**

     

    Opportunities Beyond Business

     

    Our mission is to safeguard life, property and the environment. By joining us, you will work towards our meaningful vision: to make a global impact for a safe and sustainable future. DNV GL offers a congenial working environment, competitive salaries, and an exceptional benefits package.

     

    DNV GL is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. For more information about your rights under the law, see:

     

    http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

     

    Local employment conditions apply.

     

    Please visit our website at www.dnvgl.com

     

    Company & Business Area Description

    DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business.

    We provide classification, technical assurance, software and independent expert advisory services to the maritime, oil & gas, power and renewables industries. We also provide certification, supply chain and data management services to customers across a wide range of industries.

     

    Combining technical, digital and operational expertise, risk methodology and in-depth industry knowledge, we empower our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.

    With origins stretching back to 1864 and operations in more than 100 countries, our experts are dedicated to helping customers make the world safer, smarter and greener.

     

    DNV GL delivers world-renowned testing and advisory services to the energy value chain including renewables and energy efficiency. Our expertise spans onshore and offshore wind power, solar, conventional generation, transmission and distribution, smart grids, and sustainable energy use, as well as energy markets and regulations. Our experts support customers around the globe in delivering a safe, reliable, efficient, and sustainable energy supply.

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