• Key Customer Manager

    Location SE-Solna
    Requisition ID
    Business Area
    Business Assurance
    Sales and Business Development
    Position Type
    Permanent employment
  • Local Unit & Position Description

    DNV GL Business Assurance is one of the world’s leading certification bodies. In Sweden, the Business Assurance team consists of approx. 50 employees, who are located at our offices in Stockholm and Gothenburg. Our Sales team consists of 10 people that work alongside other marketing and training professionals.
    Are you looking for a great career in sales in a company with a sustainable profile?
    Are you looking for a career that combines your ambition to succeed with a positive contribution to society? Can you combine the ability to hunt for new customers with the urge to sell and grow business to our existing customers? Can you manage complex situations and turn them into effective solutions? Can you communicate effectively to stakeholders at all levels? Do you put the customer first when facing a challenge?
    Then you might be the sales person we are looking for to grow our large portfolio of customers within a wide range of industries.
    Work place will be Stockholm/Gothenburg.
    You will be expected to manage our growing portfolio of customers in the management certification business and develop new business. Responsible for your own sales budget you will manage some Key Accounts and be targeted on finding new ones. You will manage negotiations and renegotiations of contracts with our customers. Additional responsibilities are:
    • Grow and keep own sales pipeline for all customer segments
    • Follow up on leads from marketing campaigns
    • Call our existing customers and keep the relation warm
    • Calculation and preparation of quotes
    • Conduct customer meeting and sell our solutions
    • Overall responsible for the relationship and cooperation with selected Key Customers
    • Development of the relationship, the handling of queries, offers and sales to Key Customers
    • Proactively “farm” our existing customers by growing relations and manage customer satisfaction
    • Manage tenders
    • Managing data in our CRM system

    Position Qualifications

    Strong sales people have very different backgrounds in our sector. You can have an educational background coming from the technical side or from the commercial business side. The right candidate has the perfect balance between a commercial mindset, a customer focused approached and a good technical understanding of complex business environments.

    The right candidate has either a proven track record in a similar role with sales and/or customer service or a technical background with a strong commercial mindset and experience from business development or technical selling.

    We expect that you have experience working with CRM systems, SharePoint and Microsoft Office, especially Excel

    Our services are highly specialized product that requires you to have good abilities to communicate and sell the value of certifications.

    It’s not a condition that you have experience with certifications - most important of all is that you know your sales tools and have the ability to engage in a professional environment with a great focus to meet a variety of requirements for our products. You will of course get a thorough education in our services, and will participate in courses where you learn our strategy, services and markets.
    Personal skills
    We are looking primarily for a real customer focused person who has a personal drive for sales, is outgoing and proactive. You can work independently and in a team with the other sale executives in the department.
    You must have positive and constructive attitude.
    We expect that you:
    • Are results-oriented and focused on achieving your goals - as well as your team’s goal
    • Can work structured with your customers and sales activities
    • Are proactive, positive and thrive in a sales department, and are target driven
    • Have a constructive, solution-oriented attitude and are good at solving problems
    • Can work under pressure and can handle challenges in cooperation with others
    • Works in accordance with DNV GL values
    • Have good communication skills
    • Are fluent in (written and oral) both Swedish and English

    We offer a challenging and developing job that will offer many opportunities for both professional and personal development. In daily life, we have an informal and humorous tone among us coupled with a professional and international culture.
    You will be hired on local conditions.
    Expected start date will be as soon as possible.
    Interviews will be held right after expiry date of the add, and we expect you to start as soon as possible.

    Company & Business Area Description

    DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business.

    We provide classification, technical assurance, software and independent expert advisory services to the maritime, oil & gas, power and renewables industries. We also provide certification, supply chain and data management services to customers across a wide range of industries.


    Combining technical, digital and operational expertise, risk methodology and in-depth industry knowledge, we empower our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.

    With origins stretching back to 1864 and operations in more than 100 countries, our experts are dedicated to helping customers make the world safer, smarter and greener.


    DNV GL is one of the world’s leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create stakeholder trust across all types of industries.

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