• Information and Communications Technology (ICT) Auditor

    Location MY-Kuala Lumpur
    Requisition ID
    Business Area
    Business Assurance
    Location Details
    Kuala Lumpur
    Position Type
    Permanent employment
    Close Date (dd/mm/yyyy)
  • Local Unit & Position Description

    The ICT Auditor is responsible for achieving growth in sales through new business development, leading the delivery of projects, and ensuring service excellence to clients. This position helps clients to improve the quality and safety of their business performance through the application of internationally recognized standards.


    Main Responsibilities:

    • Perform 3rd party onsite ISO audits / training in line with DNV GL Philosophy for Singapore, Malaysia and other countries in South East Asia;
    • In charge of business development activities in ICT sector in SEA as a subject expert.
    • Interact directly with customers at all levels of management in developing timely, complete and accurate reports of their current level of compliance or implementation of their management system;
    • Document and report audit activities and results and resolve the TR issues if any so that the lead time to customer is optimised;
    • Provide timely and accurate reviews of customer corrective action and closure;
    • Maintains appropriate audit credentials and pursues advancement of those credentials and other related credentials as needed;
    • Generate leads & opportunities across services, pass on to sales and support Sales Team for QCT if required;
    • Support Operations Planning & Scheduling by timely communication on dates for delivery of various services;
    • Support efficiency projects such as Travel, Audits / Trainings and Non-refundable activities;
    • Prioritise Key Customers and be the Customer Manager for assigned projects and represent DNV GL professionally for delivery;
    • Ensure Customer rapport and resolve any customer complaints;

    Position Qualifications

    • Bachelor's Degree or equivalent;
    • Must have done accredited Lead auditor course of ISO 9001 and ISO27001. Additional LA courses in ISO 20000, ISO 22301 will be an added advantage;
    • Knowledge of ICT related standard like ISO 9001, ISO 27001, ISO 20000, ISO 22301,
    • Knowledge of legal requirements related to ICT sector;
    • Strong work experience in quality, security, service management, business continuity in ICT sector, willing to conduct trainings in these areas;
    • Additional knowledge of sector specific standards like SDLC, CMMI, PCIDSS, GDPR, SSAE16 etc. will be an added advantage;
    • Additional industry standard certificates like CISA/CISSP/CISM etc. will be an added advantage;
    • Must have a minimum of 6 years’ experience in the ICT industry;
    • Must have the ability to work independently and in teams;
    • Proven project and/or team leader, delivering service excellence;
    • Excellent interpersonal skills, with excellent customer service skills;
    • Ability to speak very well in English and local language, both written and verbal;
    • Ability to work in an international team, delivering and leading teams to produce high quality deliverables on time and in budget;
    • Ability to lead multiple projects in parallel, often with conflicting demands and timelines;
    • Willingness to travel and work around SEA and other locations.

    Company & Business Area Description

    DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business.

    We provide classification, technical assurance, software and independent expert advisory services to the maritime, oil & gas, power and renewables industries. We also provide certification, supply chain and data management services to customers across a wide range of industries.


    Combining technical, digital and operational expertise, risk methodology and in-depth industry knowledge, we empower our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.

    With origins stretching back to 1864 and operations in more than 100 countries, our experts are dedicated to helping customers make the world safer, smarter and greener.


    DNV GL is one of the world’s leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create stakeholder trust across all types of industries.

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