• Junior HR Service Delivery Coordinator

    Location PL-Gdynia
    Requisition ID
    Business Area
    Global Shared Services
    Human Resources
    Position Type
    Temporary employment
  • Local Unit & Position Description

    We are seeking Junior HR Service Delivery Coordinator for the Global Centre HR, who will be responsible for GSS HR service performance reporting and participate in GSS technology and transformation projects.

    Junior HR Service Delivery Coordinator will report to the Head of GSS HR Service Delivery Management and be part of the GSS Global Centre HR Management Team based in Gdynia, Poland.

    This is time limited contract.


     Key tasks

    • Track and report on performance of GSS HR operations worldwide.
    • Identify, design, develop and maintain service performance reports based on HR systems and Power BI.
    • Continuously improve and optimize reporting structure to ensure efficiency of the service.
    • Collaborate with Global Centre HR professionals on process and service improvements.
    • Support tasks within initiatives run by Service Delivery Team, such as: automation of contracts, implementation of Enterprise Service Management solutions.

    Position Qualifications

    • Bachelor’s or Master’s degree in: HR/IT/Finance/Management/Economics.
    • Excellent English skills, both written and verbal.
    • Advanced MS Excel skills.
    • Experience in SSC/BPO industry as an advantage.
    • Experience in reporting and analytics (e.g. Power BI, HR systems) as an advantage.
    • Experience in business process improvement and Project Management qualifications (PRINCE2, ITIL, Six Sigma) as an advantage.

    Characteristics of successful employee

    • Caring and respectful team player representing DNV GL values.
    • Excellent communication skills and customer-centric service attitude.
    • Willingness to overcome challenges and motivation to build innovative Service Delivery Model for a global organization.
    • Action-, quality- and improvement-oriented, combining focus on daily challenges and long-term vision.
    • High attention to details and accuracy and desire to deliver tasks first time right.

    Please submit your resume in English.

    Company & Business Area Description

    DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business. We provide classification, technical assurance, software and independent expert advisory services to the maritime, oil & gas, power and renewables industries. We also provide certification and supply chain services to customers across a wide range of industries. Operating in more than 100 countries, our experts are dedicated to helping customers make the world safer, smarter and greener.

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