• Technical Assistant - Field Auditor

    Location US-CA-Anaheim
    Requisition ID
    2019-12189
    Business Area
    Energy
    Category/Discipline
    Technical Support
    Position Type
    Permanent employment
  • Local Unit & Position Description

    Local Unit & Position Description

     

    DNV GL – Energy, North America’s is seeking a Technical Assistant - Field Auditor to join our Anaheim-based Program Development and Implementation team. The successful candidate will be responsible for conducting residential energy audits, as well post-installation quality control inspections for home weatherization.   

     

    The field audits may include residential customers in the Burbank, Pasadena and Anaheim areas of Southern California. The program focuses on residential energy and water efficiency.  This position requires a professional individual who is comfortable communicating with customers of all types. This position is based out of our Anaheim, CA office.

     

    Tasks to Include:

     

    • Conducting in-home energy and water audits
    • Performing direct install of energy-efficient technologies and performing inspections
    • Evaluating application qualification based on technological criteria
    • Calculating energy savings and other project parameters
    • Assisting program participants (customers and contractors) in the application process
    • Documenting participant communication
    • Accurately complete applications from receipt through payment
    • Creating and updating electronic forms and spreadsheets 
    • Routine bending, lifting, and reaching consistent with office work
    • Communicating (both verbal and written) with customers in person, by phone or email
    • General project management support 
    • Staffing public events

    Position Qualifications

     

    Position Qualifications

     

    • 2 years performing Energy audits with experience in energy efficiency technologies - Preferred
    • Experience with CRM is preferred (i.e. Salesforce or others )
    • Experience calculating energy savings -  required 
    • Familiarity with residential HVAC standards, technologies and controls (certifications a plus)
    • Intermediate skills using MS Office Suite (Word, Excel, Outlook)
    • Excellent English communication (both verbal and written), customer service support in person/phone; grammar skills are essential (Bilingual in English and Spanish is a plus)
    • Willingness and ability to travel daily by car locally, up to 75% of the time
    • The ability to work well under pressure in time-critical situations and be productive and self- motivated
    • Excellent customer service skills; proactively seeks to identify real customer needs and manages customer expectations accordingly
    • A positive, collaborative and team-oriented attitude
    • Ability to support community events on week days and weekends
    • Reliable transportation required and must be able to meet the requirements to drive for company business
    • Must have a valid driver’s license with current proof of insurance
    • We conduct pre-employment drug and background screening

     

    **Immigration-related benefits (for example, visa sponsorship) are not available for this position**

     

    Opportunities Beyond Business

    Our mission is to safeguard life, property and the environment. By joining us, you will work towards our meaningful vision: to make a global impact for a safe and sustainable future. DNV GL offers a congenial working environment, competitive salaries, and an exceptional benefits package. 

    DNV GL is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status.  For more information about your rights under the law, see: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf


    Local employment conditions apply.

     

    Please visit our website at www.dnvgl.com

    Company & Business Area Description

    DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business.

    We provide classification, technical assurance, software and independent expert advisory services to the maritime, oil & gas, power and renewables industries. We also provide certification, supply chain and data management services to customers across a wide range of industries.

     

    Combining technical, digital and operational expertise, risk methodology and in-depth industry knowledge, we empower our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.

    With origins stretching back to 1864 and operations in more than 100 countries, our experts are dedicated to helping customers make the world safer, smarter and greener.

     

    DNV GL delivers world-renowned testing and advisory services to the energy value chain including renewables and energy efficiency. Our expertise spans onshore and offshore wind power, solar, conventional generation, transmission and distribution, smart grids, and sustainable energy use, as well as energy markets and regulations. Our experts support customers around the globe in delivering a safe, reliable, efficient, and sustainable energy supply.

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