Salesforce CRM Functional Architect/Solution expert

DNV are in the process of implementing a global CRM solution based on Salesforce. The company is in the middle of an exciting digital transformation, as are the industries in which we operate. The Salesforce implementation is in the centre of our strategy for the next 5 years, and is key in supporting DNV’s business areas with tools and systems to maintain customer contact and services.

We are seeking a person to strengthen the global CRM team responsible for developing and maintaining the Salesforce system.

In your role as Salesforce Solution Architect you will:

• Work in the intersection between business and IT to translate business requirements into technical solutions
• Work closely with the Salesforce Product owner and business
• Be a key player in a virtual, global DevOps team responsible for DNV’s Salesforce solution
• Drive and support development of the Salesforce solution
• Take part in all parts of the team’s deliveries, such as development, testing, operations, support, and documentation

Successful candidates will have interest in and experience from implementing Salesforce CRM solutions, with a particular interest in how the solution best can support business processes.

We are looking for person with knowledge and experience in the following areas:

• Salesforce solution architecture 
• Salesforce implementation, maintenance and development
• System Integrations

To maximise your you chances, you will:

• Have a minimum of 3-5 years of Salesforce experience, with a fous on Sales and Service Cloud with exposure to Lightning. Experience from other Salesforce functional areas (such as B2B Commerce, Order management, CPQ+, Customer portals and communities) will also be beneficial
• Have a university degrees at bachelor level in relevant dicipline
• Hold Salesforce Developer, Administrator and/or Consultant certifications
• Have professional proficiency in English – spoken and written (the working language is English)
• Have good communication skills
• Are service-oriented, customer focused and have a proactive attitude
• Enjoy working in an international environment
• Have a systematic and analytical approach to tasks
• Be able to work individually, and at the same time maintain a high team spirit
• Enjoy new challenges and personal drive to achieve our objectives
   

What we offer:

• A meaningful job with one of Norway’s most attractive employers. We are ranked #3 in the Young Professional Attractiveness Index 2020 and Norway’s most attractive employer 2019 by Randstad
• Exciting journey within a digitally focused organization
• Strong company culture with emphasis on competence development
• Great colleagues who value teamwork and support
• International working environment
• Competetive terms and conditions
• Flexible working hours and focus on work/life balance
• Social events, sports and team building activities.

For more information please contact:

Rita Skeie, Head of Section CRM +47 48192600

Christine Martol Hansen, Head of Business Applications +47 41522409

DNV GL is a global quality assurance and risk management company. Driven by our purpose of safeguarding life, property and the environment, we enable our customers to advance the safety and sustainability of their business.
We provide classification, technical assurance, software and independent expert advisory services to the maritime, oil & gas, power and renewables industries. We also provide certification, supply chain and data management services to customers across a wide range of industries.

Combining technical, digital and operational expertise, risk methodology and in-depth industry knowledge, we empower our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.
With origins stretching back to 1864 and operations in more than 100 countries, our experts are dedicated to helping customers make the world safer, smarter and greener.

The Global Shared Services (GSS) organization within DNV GL provides high quality, cost effective services and processes within Human Resources, Finance and IT, based on requirements defined by the business areas and Group. GSS also develops central competence for distinct services, projects and development and will support policy, procedures and system implementation on a global, regional, and local level.

GSS is about bringing a team of true process experts together, going for professional service levels at industry standards, and offering centers of expertise for competence based advisory. We are driven by people’s competence and motivation to help and support the business areas. As a member of the GSS community you act in a professional, multi-cultural, competent and service oriented environment with good possibilities to enhance your personal competencies and expertise, and to build a strong network with colleagues around the world.

DNV GL is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity!