Wind Turbine Software Support Engineer

Location CN-Shanghai | CN-Beijing | CN-Guangzhou | CN-Wuhan | CN-Tianjin
Requisition ID
2021-15312
Business Area
Digital Solutions
Category/Discipline
Engineering
Posting Position Type
Permanent Employee

Local Unit & Position Description

We are looking for a capable and highly motivated engineer with a sound knowledge of wind turbine design (or related fields) who will provide dedicated software product support on engineering topics to our existing users, and to the Bladed development team.

 

Bladed

Bladed provides worldwide wind turbine and component manufacturers, certification agencies, design consultants and research organisations with a design tool that has been extensively validated against measured data from a wide range of turbines. It is the global industry-leading wind turbine design tool.

 

We are seeking an engineer who is able to build excellent relationships with customers by providing a high-quality product support service (including training) on engineering topics, and actively contribute to enhancing our online support experience. The successful applicant will also support the Bladed development team by carrying out testing and analysis relating to new software features.

 

As a member of the Bladed team the successful applicant will be expected to:

 

  • Participate in a multi-disciplinary (software and engineering) product support team by providing engineering analysis and product knowledge support to customers
  • Build an understanding of the software usage through support work and customer interaction in order to contribute to the software development roadmap
  • Provide Bladed training for customers
  • Travel to customer offices within China to support training and sales activities
  • Contribute to the online documentation and support customer experience
  • Provide expert testing and analysis of new Bladed engineering developments

 

 Key outputs

  • High-quality technical support with strong customer focus
  • Helping maintain and improve links between customers and the development team in Bristol

Position Qualifications

Professional expertise:

  • A commitment to customer care and relationship-building
  • Strong problem solving and analytical skills

Effective communication:

  • Fluent written and verbal communication in Chinese and English
  • Able to communicate in a clear, open, active and honest manner (verbal and written) and seeks understanding of other views
  • Driven to contribute to the success of the team
  • Keen to build good personal and professional relationships and collaborate to create results
  • Creative and takes initiative

Required:

  • Engineering degree or equivalent with high grades.
  • Experience in use of wind turbine aero-elastic software

Desirable:

  • Experience in wind industry; knowledge of wind turbine technology
  • Knowledge of the Bladed software product
  • Higher degree, ideally in wind turbine-related subject but could also be aerospace, structural, maritime or offshore-related.

Company & Business Area Description

DNV is the independent expert in risk management and assurance, with almost 12,000 employees operating in more than 100 countries. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions. 

 

We are a world-leading provider of digital solutions and software applications with focus on the energy, maritime and healthcare markets. Our solutions are used worldwide to manage risk and performance for wind turbines, electric grids, pipelines, processing plants, offshore structures, ships, and more. Supported by our domain knowledge and Veracity assurance platform, we enable companies to digitize and manage business critical activities in a sustainable, cost-efficient, safe and secure way.

Equal Opportunity Statement

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity!

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