Operations Manager

VN-Ho Chi Minh City
Requisition ID
Business Area
Business Assurance
Location Details
Ho Chi Minh, Vietnam
Position Type
Permanent employment
Close Date (dd/mm/yyyy)

Local Unit & Position Description

The successful candidate will be responsible for:

  • Leading, developing and driving the Operations, Technical and Sales activities in Vietnam to include the overall management of planning and scheduling of audits, invoicing, accounts receivable, training, sub-contractors, and ensuring other operational requirements are implemented and achieved;
  • Support the market growth by assisting the sales / marketing teams in approaching existing or new customers and building the DNV GL brand and services by providing the technical expertise and consultancy;
  • Conducting third party audits based on the various schemes such as ISO9001, ISO14001, etc.;
  • Reviewing and translating audit reports, technical files and managing the related transactions with auditors prior to submission to internal technical reviewers;
  • Delivering and conducting the training programmes to customers;
  • Project Management of new contracts or existing contracts by working with global teams and implementing global contracts in Vietnam;
  • Ensuring that the audit data in the system is correct and updated in Concert, e-LOF, and other systems;
  • Ad hoc reports and other related activities.

Position Qualifications


  • 10 years and above experience, with minimum 5 years of managerial experience in management system industry, leading operations teams.
  • Able to represent the company by participating in regional conferences, seminars and other similar events.


  • Performed second party audit and third party audit such as ISO 9001, 14001, etc.
  • Previous audit experience.


  • Experience in delivering training.


  • Bachelor Degree in relevant field.


Mandatory: ISO 9001, ISO 14001

Preferred: Understanding of 17021 requirements


  • Strong communication skills in English and Vietnamese language.
  • Strong command in software, quick learner and able to operate systems in a short period of time.
  • Audit reporting

Behaviours / Expectations:

  • Responsible, Visionary, Mature, Honest, Ethical.
  • Willing to travel within the region.
  • Strong analytical ability.
  • Assertive
  • Able to work in stressful, fast paced and mobile conditions.

Company & Business Area Description

Driven by our purpose of safeguarding life, property and the environment, DNV GL enables organisations to advance the safety and sustainability of their business. We provide classification and technical assurance along with software and independent expert advisory services to the maritime, oil & gas and energy industries. We also provide certification services to customers across a wide range of industries.


Combining leading technical and operational expertise, risk methodology and in-depth industry knowledge, DNV GL empowers our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.


Originated in 1864, DNV GL operates globally in more than 100 countries with our 15,000 professionals dedicated to helping our customers make the world safer, smarter and greener.


As a world-leading certification body, we work with companies to assure the performance of their organisations, products, people, facilities and supply chains through certification, verification, assessment and training.  As part of the larger DNV GL Group, our 2,000 Business Assurance employees worldwide help our customers build sustainable business performance and create stakeholder trust.  We promise to be focused on your future.


With more than 70,000 certificates issued worldwide, our name evokes a strong commitment to safety, quality, and concern for the environment. For years, we have been the preferred certification partner for many Fortune 500 companies, as well as for medium and smaller businesses.  


With our extensive local presence, consolidated global experience across industries and acknowledged technical competence, we are an ideal partner for companies in all sectors. We partner with our customers to help them create value while meeting the world’s economic, social and environmental needs.


Through our certification, verification, assessment and training services, we assure the performance of our customers’ organisations, products, people, facilities, and supply chains.  Working with companies in most industries, and some of the world’s leading brands, in practice, we are virtually everywhere.

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