Senior Director - Utility Operational Excellence

US-MA-Burlington | US-PA-Chalfont | US-TX-Dallas | US-OR-Portland | US-NC-Raleigh | US-TX-Katy | US-CA-Oakland | US-CA-San Diego | US-AZ-Phoenix | US-IL-Orland Park | US-NV-Las Vegas...
Requisition ID
Business Area
Position Type
Permanent employment

Local Unit & Position Description

DNV GL Energy Advisory Americas is seeking a leader for its Operational Excellence Department (OPE) group. The Head of Department must have demonstrated vision, leadership, drive, and the business experience to grow and expand the OPE business in the Americas. This role involves the formulation of objectives and strategies, staff management, business development, high-value consulting delivery and contributions to and oversight of OPE’s overall profit and loss as a business. Reporting to the Regional Manager – Energy Advisory Americas.


The ideal candidate will be a seasoned consulting professional with a proven track record of client relationship development, business development, providing and managing effective and professional consulting results, and providing inspirational leadership within an organization.


The ideal candidate for this position is a business generator, capable of developing and leveraging relationships in pursuit of our strategy and bringing sound business decisions to his/her department. This person takes great pride in being able to grow new contacts into trusted advisory relationships. As a Department manager, this individual can see beyond obvious short-term opportunities and can focus his/her team on exploiting seams of opportunity within the energy sector.


This position is located in Burlington, Dallas, Portland or Chalfont



Tasks May Include


  • Management of the OPE group (currently 15 employees) Department P&L responsibility
  • Strategically grow the business in response to market opportunities
  • Direct and perform business development activities to support annual revenues and provide year-over-year double digits growth of sales and revenue
  • Assume overall responsibility for quality of consulting deliverables for OPE consulting projects
  • Responsible for professional development and performance of consultants in the OPE practice, including recruiting and career development.
  • Ensuring that all consulting engagements and professionals meet the guiding principles as established by DNV GL
  • Delivering strong knowledge of industry trends in utility operations, including advances in technology and the resulting impact on managing business
  • Providing clear and concise business writing in various formats including presentation slides, business plans, white papers or other textual material for mid-level and executive client delivery
  • Demonstrating confident and comfortable relations in senior executive utility interactions in relationship-building and business development settings
  • Developing and delivering publications in trade journals, presentations at conferences, and articulating points of view
  • Provide and support consulting services to clients:
    • Provide relevant knowledge of utility planning, asset management and operational systems and its impact on business strategies and processes
    • Identifying complex business issues and recommending value added solutions

Position Qualifications

  • A minimum of fifteen years’ experience working in a utility or in consulting on utility operational issues and a demonstrated track record of support for executive management in either an internal or external “consultative” manner.
  • Bachelor's degree required. Preferably in Electrical Engineering or Computer Science
  • Desired experience would be in several of the following areas:
    • Relevant experience in grid modernization technical aspects including knowledge of utility automation, smart grid systems, and interoperability between the various systems
    • Relevant knowledge in Operational Technology (OT) and Informational Technology (IT) systems and application such as SCADA, EMS, DMS, OMS, ADMS, AMI and Telecommunications networks (TEL)
    • Experience with and understanding of industry standards such as: NERC, NIST, ISO, RFC, ISA, etc.
    • Familiarity of the FERC/NERC Version 5 CIP cyber security requirements and also with NIST, ISO, RFC, ISA, etc.
    • Identifying complex business issues and recommending value added solutions
    • Directing process evaluation and redesign across a wide range of utility business units
    • Directing clients’ strategic planning efforts
    • Understanding the implication of technology on work force requirements
    • Integrating solutions with technology innovation
  • A proven sales and delivery track record which can support $10M+ in annual sales
  • Excellent grasp of digital business models and experienced in digitalization of services/products;
  • At least five years’ experience in a management role overseeing staff and budgets and including some period of responsibility for the profit and losses (P&L) of a team or division.
  • Public speaking skills, including ability to handle complex discussions with senior executives
  • Ability to leverage existing industry contacts to secure new opportunities on behalf of DNV GL ENERGY
  • Strong ethical character that operates in a highly-visible, diverse, and collegial environment and holds their own team equally accountable while also delegating authority to develop subordinate capabilities.
    • Highly organized, responsive and decisive with the ability to be efficient at using available resources to accomplish objectives, but also responds well to dynamic and complex situations
    • Proven HSE mindset & leadership
  • Willingness to travel up to 35% within North America.
  • We conduct pre-employment background check and drug screenings


Immigration-related benefits (for example, visa sponsorship) are not available for this position.



Opportunities Beyond Business


Our mission is to safeguard life, property and the environment. By joining us, you will work towards our meaningful vision: to make a global impact for a safe and sustainable future. DNV GL offers a congenial working environment, competitive salaries, and an exceptional benefits package.


DNV GL is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. For more information about your rights under the law, see:


Local employment conditions apply.

Please visit our website at




Company & Business Area Description

Driven by our purpose of safeguarding life, property and the environment, DNV GL enables organisations to advance the safety and sustainability of their business. We provide classification and technical assurance along with software and independent expert advisory services to the maritime, oil & gas and energy industries. We also provide certification services to customers across a wide range of industries.


Combining leading technical and operational expertise, risk methodology and in-depth industry knowledge, DNV GL empowers our customers’ decisions and actions with trust and confidence. We continuously invest in research and collaborative innovation to provide customers and society with operational and technological foresight.


Originated in 1864, DNV GL operates globally in more than 100 countries with our 15,000 professionals dedicated to helping our customers make the world safer, smarter and greener.


DNV GL – Energy, with more than 2,300 experts in over 30 countries around the world, is committed to driving the global transition toward a safe, reliable, efficient, and clean energy future. With a heritage of 150 years, we specialize in providing world-class, innovative solutions in the fields of business & technical consultancy, testing, inspections & certification, risk management, and verification.

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